Terms Conditions

KINDLY READ THESE TERMS OF OFFER FOR SALE BEFORE MAKING A PURCHASE

1. Business

  1. The website offtrackcustoms.com (“Website”) is a platform that facilitates the online sale and purchase of products and services (“Services”) offered by Offtrack Customs and its affiliates, registered merchants, vendors, and service providers (“Vendors”).

  2. The Services may include, but are not limited to:

    • Sale of products (e.g., automotive accessories, custom parts, gear, etc.)
    • Sale of vouchers redeemable for products/services

  3. Vendors are solely responsible for the products sold or services provided. Offtrack Customs acts only as a facilitator and is not liable for vendor obligations.

  4. Offtrack Customs reserves the right to:

    • Modify, suspend, or discontinue any Service at any time without prior notice
    • Change purchase procedures, terms, or conditions

  5. You agree that Offtrack Customs shall not be liable for any such modifications or discontinuation.

2. Vouchers (if applicable)

  1. Users may purchase vouchers of specific monetary value, subject to eligibility criteria mentioned on the Website.

  2. Vouchers may:

    • Be valid for specific products/services only
    • Have expiry dates or usage conditions

  3. Key conditions:

    • Non-redeemed vouchers will not be refunded or converted to cash unless explicitly stated
    • Vouchers cannot be combined with other offers
    • Only one voucher may be used per transaction (unless stated otherwise)

  4. Vouchers once sold are non-refundable.

  5. Offtrack Customs and Vendors are not responsible for lost, misplaced, or stolen vouchers.

3. Products

  1. Offtrack Customs offers branded/custom products at listed prices on the Website.

  2. Shipping:

    • Shipping policies are subject to change without prior notice
    • Any applicable charges (like taxes/levies) will be handled as per company policy

  3. Warranty:

    • Products are covered under manufacturer or seller warranty (if applicable)
    • Warranty details will be mentioned on the product page

4. Services

  1. You are responsible for your actions while using services purchased through the Website.

  2. You confirm that:

    • You are legally capable of entering into a binding contract
    • You are not restricted under applicable Indian laws

  3. Offtrack Customs is not responsible for:

    • Payment failures or deficiencies
    • Misuse of services

  4. Refund Policy:

    • No refunds for services once purchased
    • Exception: Technical/payment errors directly attributable to Offtrack Customs

5. Pricing Information

  1. Offtrack Customs strives to provide competitive pricing but does not guarantee the lowest price.

  2. Prices and availability are subject to change without notice.

  3. In case of pricing errors:

    • Order may be cancelled or corrected
    • If payment is already made, the amount will be refunded to the original payment method

6. Delivery of Products

  1. Shipping address and PIN code will be verified before order confirmation.

  2. If delivery is not possible:

    • You may be asked to provide an alternate address
    • Offtrack Customs is not liable for non-delivery in non-serviceable areas

  3. Multiple products in one order:

    • May be shipped together or separately
    • Will be delivered to a single address per order
    • For multiple addresses, place separate orders

7. Governing Law

  1. These terms are governed by the laws of India.

  2. All disputes shall fall under the jurisdiction of courts located in Mumbai

Final Agreement

By using offtrackcustoms.com, you confirm that:

  • You have read, understood, and agreed to all Terms of Offer for Sale
  • You also agree to all linked policies and terms on the Website